Shipping policy

GloGrove Shipping Policy

Last updated: August 2026

1. Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays begin processing the next business day.
If we experience unusually high order volume, processing times may be slightly extended.

2. Shipping Methods & Delivery Times

We offer several shipping options at checkout. Delivery times vary based on your location and the carrier:

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• Priority Shipping: 1–3 business days

Delivery estimates begin after your order has been processed and shipped.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location, chosen shipping method, and order weight.
Occasional promotions may include discounted or free shipping.

4. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear depending on the carrier.

5. International Shipping

GloGrove currently ships to select international locations.
Customers are responsible for any customs fees, import taxes, or duties required by their country.

6. Shipping Delays

While we work hard to ensure timely delivery, delays may occur due to:

• Carrier issues
• Weather conditions
• Customs processing
• High seasonal volume

GloGrove is not responsible for delays outside our control.

7. Incorrect Shipping Information

Please double‑check your shipping address at checkout.
GloGrove is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Lost or Damaged Packages

If your package is lost or arrives damaged:

• Contact us immediately at GloGrove@gmail.com
• Provide your order number and photos (if applicable)
We will work with the carrier to resolve the issue and determine the best solution.

9. Returns & Exchanges

For return eligibility, conditions, and instructions, please review our Return Policy.

10. Contact Us

For shipping questions or concerns, reach out anytime:
GloGrove@gmail.com