Shipping Policy
Shipping Policy
Last Updated: October 18, 2026
At GloGrove, we want your new favorite glow to arrive safely and smoothly! Please review our shipping policy for information about order processing, delivery times, and tracking.
1. Order Processing
Orders are typically processed within 1β3 business days. Orders are not shipped on weekends or holidays. During busy periods, processing may take a little longer.
2. Shipping Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Delivery estimates are provided for guidance and are not guaranteed.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order details, and available shipping options. Any applicable shipping fees will be displayed before you complete your purchase.
4. Order Tracking
You can track your order using the tracking link provided in your shipping confirmation email. Please allow some time for tracking information to update after your order ships.
5. Delayed or Lost Packages
Although we do our best to ensure timely delivery, delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.
If your package appears lost or has not arrived within the expected delivery window, please contact us at [GloGroveSupport@gmail.com] so we can help.
6. Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. GloGrove cannot guarantee address changes after an order has been processed or shipped.
If you notice an error, contact us as soon as possible. We will do our best to help before your order ships.
7. Damaged Items
We want your GloGrove order to arrive in great condition! If your lava lamp arrives damaged, please contact us at [GloGroveSupport@gmail.com] with your order number and photos of the damage so we can review the issue and help find a solution.
8. Contact Us
Have questions about shipping or your order? We're happy to help!
GloGrove Customer Support
Email: [GloGroveSupport@gmail.com]
Thank you for shopping with GloGrove and bringing a little extra glow into your space! β¨
GloGrove reserves the right to update this shipping policy as needed. Any changes will be posted on this page.